From product to customer centricity
The aim of the workshop is to share experiences on how to systematically identify and focus on the needs of the customer. In short: from product-centricity to customer-centricity as a big step towards digital transformation. B/S/H successfully uses the JTBD (Jobs To Be Done) method here.
#Lernreise #FabrikderZukunft
192.00 €
per year (annual billing)
16.0
EUR
192.00 €
Responsible | Laura Hinze |
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Last Update | 16/05/2024 |
Completion Time | 1 hour 15 minutes |
Members | 7120 |
BSH
Wago
Lernreise
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Teaser
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The JTBD-Method
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