-
Lunch
Done
-
Communication and coffeebreak
Done
-
Feedback, summary and outlook for the 2nd day
Georg WasserloosDone
-
Arrival & Networking
Done
-
Policy and strategy - leadership - development of mission statements
Klaus KobjollDone
-
Systematic tasks of service quality in 5 steps
Klaus KobjollDone
-
The 7 key factors of success
Klaus KobjollDone
-
Feedback from participants / questions in the plenum
Done
-
Employee orientation, building an employer brand
Klaus KobjollDone
-
Welcome and introduction of agenda
Georg WasserloosDone
Lunch
11/09/2018, 06:55
-
11/09/2018, 07:50
(Eastern Daylight Time)
(55 minutes)
