From product to customer centricity

From product to customer centricity

The aim of the workshop is to share experiences on how to systematically identify and focus on the needs of the customer. In short: from product-centricity to customer-centricity as a big step towards digital transformation. B/S/H successfully uses the JTBD (Jobs To Be Done) method here.

#Lernreise #FabrikderZukunft

192.00 €
per year (annual billing) 16.0 EUR 192.00 €
192.00 €
Responsible Laura Hinze
Last Update 25/10/2021
Completion Time 1 hour 15 minutes
Members 6460
BSH Wago Lernreise